Bad enough when a Chase Bank teller gets a customer arrested for banking while black. Now, Chase is unilaterally declaring people dead:
On Nov. 2, Chase sent her family the letter of condolence, an unsigned form letter. Someone from the bank would be in touch, it said, about the outstanding balance.
She notified the bank that she was still alive, according to the suit, and a few weeks later tried again, going into one of its branches, asking it to correct the error.
A month later, credit-reporting agencies were still reporting she was dead, according to her suit.
But remember, it’s only when government does stupid stuff that we have room to complain. Chase Bank is a private, for-profit corporation, so when they screw up your life it’s just a natural part of “creative destruction.” Or something.
