What Senator Dingell should have done:
1) Say: “you don’t have to shout.” Then hand him the microphone.
2) Ignore him.
3) Approach the young man in the wheelchair. Smile and shake hands with him.
4) Continue ignoring the loudmouth.
5) In an indoor voice, ask the disabled son if he is satisfied with his health care, his doctors, etc.
6) If the answer is yes, tell him: “Let’s make sure it stays that way.” If the answer is no, tell him “that is a damn shame, and we need to do something about that.”
7) Ask the loudmouth (who should be struggling to keep his rage up at this point) whether he is done with the microphone.
8) Continue with prepared format.
